Front of House
The dining room has its own roles and rhythms. This section explains what hosts, servers, runners and bussers do, how a dinner service unfolds, how booking and no-show policies work, what table turnover really means and how beverage roles differ, from sommeliers to baristas.
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Sommelier vs Bartender vs Barista: Beverage Roles Compared
Wine, cocktails and coffee each have their own specialist. See how the sommelier, bartender and barista split the drinks side of a…
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Server Training: A Checklist of What New Staff Learn
New servers usually learn on the job by shadowing an experienced colleague. This checklist sets out the skills and rules covered in…
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Table Turnover: Myths and Facts
Restaurants watch how long each table stays occupied, but that does not mean they want you gone. Here is what turnover really…
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Restaurant No-Shows: How Booking Policies Work
A booked table left empty is lost for the night. Here is how restaurants guard against it with card guarantees and cancellation…
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Dinner Service: A Walkthrough of One Night on the Floor
What actually happens between doors opening and the last table leaving? A step-by-step look at how a dining room team runs a…
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Front of House Roles Explained: Host, Server, Runner and More
Who greets you, who takes your order, who carries the plates and who clears them: a clear guide to the people who…
